► AHRQ Guide to Patient and Family Engagement
► Engaging Health Care Users: A Framework for Healthy Individuals and Communities. American Hospital Association.
► Institute for Healthcare Improvement: white papers, improvement stories, case studies, etc.
Institute for Patient- and Family-Centered Care: assessment tools, literature reviews, etc.
- Essential Allies: Patient, Resident, and Family Advisors: A Guide for Staff Liaisons.
- Changing the Concept of Families as Visitors: Supporting Family Presence and Participation.
- Developing Patient and Family-Centered Vision, Mission, and Philosophy of Care Statements.
- Partnering with Patients, Residents, and Families: A Resource for Leaders of Hospitals, Ambulatory Care Settings, and Long-Term Care Communities.