Late Friday night in typical @CMSGov (Center for Medicaid and Medicare) released proposed new rules to modify CMS EHR Modifications Stage 2 2015 - 2017 (This is for stage 2 not the future stage 3 which is also out for comment)
Patient engagement is such a core value of a high quality, low cost, patient centered health care system that I thought everyone understood it by now but clearly there is work to be done.
Although it is still just a proposal - CMS is suggesting that they essentially remove any real patient engagement from the already low 5% to a token 1 patient for View, Download or Transmit and an either/or test for Secure Messaging.
This despite the fact that the average physician is achieving 20% (details below)
Here is the link to the full PDF version , the regular version will be published on April 15th
It might just seem like a wonky proposed rule buried in the Federal Register but patient centered care is a core principle of our health care system and if we really believe that patients are part of their own or their family member's care they need the same access to information as the rest of the care team. This isn't just about "data" it is about treating patients as full members of their care teams.
We also know that this is something that patients want -As far back as 2011 when we were developing MU Stage 2 rules "73% of Americans surveyed would use a secure online communication solution to make it easier to get lab results, request appointments, pay medical bills, and communicate with their doctor's office."
It is also easily achievable IF you combine an active patient engagement strategy versus simply turn on the portal and expect patients to find value in it. We also know it works from large systems like Kaiser to rural providers (case studies on ONC web site) when doctors lead the way.
Sadly it appears a few very loud doctors and a perhaps a few powerful organizations (looking for the link to the comments behind this change) pressured CMS to change the rules for stage 2 to essentially drop patients from being key members of the healthcare team.
Once the proposed rule is officially published on April 15th we will be able to make comments but clearly they need to hear from patients. Perhaps we should propose a sliding scale payment? If you have 1% of patients engaged you get 1% of payment all the way up to 100%?
Here are the key sections.
CMS (pg 42)
and page 43
Then five years ago I along with the head of ONC at the time - Rob Kolodner and ONC staffers I was hired to create the Office of Consumer Engagement (which was put on hold for 2 years but David Blumenthall was appointed and said - "where in HITECH does it mention patients?" and thought it was a program vs a core value. W e were still able to get patient engagement into meaningful use and I thought we were on our way
The consumer advocate position was finally funded when Farzad became the head of ONC and in Jan 2011 Lygeia Ricciardi finally filled the position with amazing grace and skill. I also went back to help ONC again in 2012 and stood up a National Program for provider adoption of patient centered Health IT via the REC's (even though they weren't funded to do MU stage 2) and Farzad, Lygia and myself all left left in late 2013/early 2014 thinking we had left it in good hands with a strong MU Stage 3 draft recently published
So this rule change is a HUGE surprise and disappointment and not in alignment with a patient centered health care system where patients are treated as full member of their care teams.
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